Answer-phones

[Terdgeonline]

I was just reading about clients hanging up on the answer phone on another thread and thought I would start a new thread to see if anybody manages to get people not to hang up right away?

What do you say on your out-going message that you have maybe found helps? We have to put the answerphone on at times and I can hear it pick up as I am working on a client and then the usual tone as the phone goes down. GRRRRR!!!![]

Any advice anybody?

 

[jUST MEEE DUDE]

teeeee heeeeeeeee - well I used to say
' Hello ' then after a pause . . continue with
" ah hellooooooooo there "
then i used to laugh & say ' ooh sorry I am only joking I'm not really here but look forward to speaking soon , so please leave etc etc...
even peeps who hate leaving messages used to either laugh soo much they'd leave one .. or usually 'argh you really caught me out I thought it was you ' etc . .
Mind You Candie - this was at home & not business-
although nothing wrong with a bit of humour in business !! hmmmn
I think if they really want you
they will overcome their fears or simply they try again & keep trying !!

Hope you are well , enjoying the looming festive season

 

[ablogitb]

Hello,

Anyone in half their right mind would understand that a tehrapist won't pick up the phone while giving a treatment... If they are not sure anyway that they DO want a treatment, the answer phone might just be their excuse to drop the plan. But then it saved you from a booking where the client might not have shown up anyway! Easier siad when it is not "my" potential clients!

Artemis

 

[A True Cowgirl]

think it was probably my post you read Candie, I get regular clients leaving messages and straightforward massage treatments but generally new treatments or where there is a specific problem that needs to be addressed they do tend to hang up and then when they call back they say oh managed to get you at last didnt want to leave a message.......

It does get frustrating though!
T
x

 

[Ada]

Think you might have a good point there TigerBee. I think if somebody is looking for a quick appointment, say for osteopathy and they are desperate then they hang up and try elsewhere. Some do continue to ring back and keep trying, maybe they want an appointment the next day and need to know rather than leave the message and not be sure it's picked up. Problem is we have to leave reception uncovered at times, so that means the door is locked (and people can't drop in to make an appointment) and then if they call they get the answer phone! Not ideal.[]