Sorry if this is an old chestnut. I ask this, because it is surprising how many people will tell me that their old reflexologist 'diagnosed' such and such. I wonder, is it just down to client interpretation eg there is an imbalance in a reflex and by asking the right questions the practitioner and client manage to pinpoint something that may be going on in that part of the body - and in the client's mind that is a diagnosis? I think that having therapies such as reflexology help clients to be more aware of their own body, and thus they might take a niggle they have discussed with their therapist to the doctor to have it investigated. If I have a client who is concerned about something I encourage them to see their GP to have it looked at, but I'm not actually saying you have such and such a thing. I think we just have to be extra super careful about how we phrase the things we say to our clients so that they don't get misconstrued.