Call Centre Conversations !!!

[Symnkayakex]

Actual call centre conversations - the last one is a cracker!!!!!
> >
> >
> >
> > Customer: "I've been ringing 0700 2300 for two days and can't get
>through to enquiries, can you help?".
> >
> > Operator: "Where did you get that number from, sir?".
> >
> > Customer: "It was on the door to the Travel Centre".
> >
> > Operator: "Sir, they are our opening hours".
> >
> >
> >+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
> >
> > Samsung Electronics
> >
> > Caller: "Can you give me the telephone number for Jack?"
> >
> > Operator: "I'm sorry, sir, I don't understand who you are talking
> >about".
> >
> > Caller: "On page 1, section 5, of the user guide it clearly states
> >that I need to unplug the fax machine from the AC wall socket and
> >telephone
>Jack before cleaning. Now, can you give me the number for Jack?"
> >
> > Operator: "I think you mean the telephone point on the wall".
> >
> >
> >---------------------------------------------------------------------
> >-
> >
> > RAC Motoring Services
> >
> > Caller: "Does your European Breakdown Policy cover me when I am
>travelling in Australia ?"
> >
> > Operator: " Doesn't the product give you a clue?"
> >
> >
> >---------------------------------------------------------------------
> >-
> >
> > Caller (enquiring about legal requirements while travelling in
> >France):
> > "If I register my car in France , do I have to change the steering
>wheel to the other side of the car?"
> >
> >
> >---------------------------------------------------------------------
> >-
> >
> > Directory Enquiries
> >
> > Caller: "I'd like the number of the Argoed Fish Bar in Cardiff
> >please".
> >
> > Operator: "I'm sorry, there's no listing. Is the spelling correct?"
> >
> > Caller: "Well, it used to be called the Bargoed Fish Bar but the 'B'
>fell off".
> >
> >
> >---------------------------------------------------------------------
> >-
> >
> > Then there was the caller who asked for a knitwear company in Woven.
> >
> > Operator: "Woven? Are you sure?"
> >
> > Caller: "Yes. That's what it says on the label; Woven in Scotland ".
> >
> >
> >---------------------------------------------------------------------
> >-
> >
> > On another occasion, a man making heavy breathing sounds from a
> >phone box told a worried operator:
> >
> > "I haven't got a pen, so I'm steaming up the window to write the
> >number on".
> >
> >
> >---------------------------------------------------------------------
> >-
> >
> > Tech Support: "I need you to right-click on the Open Desktop".
> >
> > Customer: "OK".
> >
> > Tech Support: "Did you get a pop-up menu?".
> >
> > Customer: "No".
> >
> > Tech Support: "OK. Right-Click again. Do you see a pop-up menu?"
> >
> > Customer: "No".
> >
> > Tech Support: "OK, sir. Can you tell me what you have done up until
>this point?".
> >
> > Customer: "Sure. You told me to write 'click' and I wrote 'click'".
> >
> >
> >---------------------------------------------------------------------
> >-
> >
> > Tech Support: "OK. In the bottom left hand side of the screen, can
> >you seethe 'OK' button displayed?"
> >
> > Customer: "Wow. How can you see my screen from there?"
> >
> >
> >---------------------------------------------------------------------
> >-
> >
> > Caller: "I deleted a file from my PC last week and I have just
> >realised that I need it. If I turn my system clock back two weeks
> >will I have my file back again?".
> >
> >
> >---------------------------------------------------------------------
> >-
> >
> > There's always one. This has got to be one of the funniest things in
> >a long time. I think this guy should have been promoted, not fired.
> >This is a
> > true story from the Word Perfect Helpline, which was transcribed
> >from a recording monitoring the customer care department. Needless
> >to say the Help Desk employee was fired; however, he/she is
> >currently suing the
>Word Perfect organization for "Termination without Cause".
> >
> > Actual dialogue of a former WordPerfect Customer Support employee.
> >(Now
> > I know why they record these conversations!):
> >
> > Operator: "Ridge Hall, computer assistance; may I help you?"
> >
> > Caller: "Yes, well, I'm having trouble with WordPerfect."
> >
> > Operator: "What sort of trouble??"
> >
> > Caller: "Well, I was just typing along, and all of a sudden the
> >words went away."
> >
> > Operator: "Went away?"
> >
> > Caller: "They disappeared."
> >
> > Operator: "Hmm. So what does your screen look like now?"
> >
> > Caller: "Nothing."
> >
> > Operator: "Nothing??"
> >
> > Caller: "It's blank; it won't accept anything when I type."
> >
> > Operator: "Are you still in WordPerfect, or did you get out??"
> >
> > Caller: "How do I tell?"
> >
> > Operator: "Can you see the C: prompt on the screen??"
> >
> > Caller: "What's a sea-prompt?"
> >
> > Operator: "Never mind, can you move your cursor around the screen?"
> >
> > Caller: "There isn't any cursor: I told you, it won't accept
> >anything I type."
> >
> > Operator: "Does your monitor have a power indicator??"
> >
> > Caller: "What's a monitor?"
> >
> > Operator: "It's the thing with the screen on it that looks like a
> >TV. Does it have a little light that tells you when it's on??"
> >
> > Caller: "I don't know."
> >
> > Operator: "Well, then look on the back of the monitor and find where
>the power cord goes into it. Can you see that??"
> >
> > Caller: "Yes, I think so."
> >
> > Operator: "Great. Follow the cord to the plug, and tell me if it's
> >plugged into the wall.
> >
> > Caller: "Yes, it is."
> >
> > Operator: "When you were behind the monitor, did you notice that
> >there were two cables plugged into the back of it, not just one??"
> >
> > Caller: "No."
> >
> > Operator: "Well, there are. I need you to look back there again and
> >find the other cable."
> >
> > Caller: "Okay, here it is."
> >
> > Operator: "Follow it for me, and tell me if it's plugged securely
> >into the back of your computer."
> >
> > Caller: "I can't reach."
> >
> > Operator: "Uh huh. Well, can you see if it is??"
> >
> > Caller: "No."
> >
> > Operator: "Even if you maybe put your knee on something and lean way
>over??"
> >
> > Caller: "Oh, it's not because I don't have the right angle - it's
> >because it's dark."
> >
> > Operator: "Dark??"
> >
> > Caller: "Yes - the office light is off, and the only light I have is
>coming in from the window."
> >
> > Operator: "Well, turn on the office light then."
> >
> > Caller: "I can't."
> >
> > Operator: "No? Why not??"
> >
> > Caller: "Because there's a power failure."
> >
> > Operator: "A power........... A power failure?
> > Aha, Okay, we've got it licked now. Do you still have the boxes and
>manuals and packing stuff your computer came in??"
> >
> > Caller: "Well, yes, I keep them in the closet."
> >
> > Operator: "Good. Go get them, and unplug your system and pack it up
> >just like it was when you got it. Then take it back to the store you
> >bought it from."
> >
> > Caller: "Really? Is it that bad?"
> >
> > Operator: "Yes, I'm afraid it is."
> >
> > Caller: "Well, all right then, I suppose. What do I tell them??"
> >
> > Operator: "Tell them you're too f*%king stupid to own a
> >computer!!!!!"

:devil::devil::devil: xXx :devil::devil::devil:

 

[GogReignunuro]

Insane !! I'd go mad working in a call centre

 

[Vaughn.student]

good collection!

 

[NaTuReS BeAuTy]

Last 1 is 2 good

Ny1 with a r8 mind wud hv done that