CellCharge users

[thinkaboutit24]

For those of you who use cellcharge, do you usually use the manual imprinter as well as your phone? Do clients sometimes object to using this device as opposed to a landline/credit card machine printer?

 

[13th Thief]

I have CC -- I always use the manual imprinter, because I don't call the charge in while the client is there; I just wait until the end of the day. Nobody has made a negative comment about me using it; in fact I sometimes make a little preemptive joke about the archaic technology.

 

[Staci]

I always use the imprinter in the office, but do not when I get a call at home for a gift certificate (usually I just use my sales receipt book and send them a copy). I make the call and use the imprinter so that they will have the authorization number on the receipt.

I joke that CC asks for their "first born" in order to process a charge!

 

[Kns0509]

I joke that CC asks for their "first born" in order to process a charge!

Cute

I always use the imprinter, unless of course it's a phone or spaboom purchase. I still fill out a sales slip, even in those cases, so I have the receipt for my own files with the authorization number.

 

[chance]

Thank you all for responding.

 

[Evan M]

Can you all tell me more about that Cell Charge? How does it work? what is the cost to us? How long tillyou get your $$$ Have you seen an increase in sales?
and lastly
Is that too many ???? :shock:

 

[Lila]

Cell Charge is a merchant card processing program where you can use your cell phone to call in a credit card charge. You don't need a landline or a CC machine. The monthly charge is $9.99 plus the perceneforum.xxxe for each transaction (which I can't remember offhand). I think ABMP members get a discount of some sort? I like having CCs as an option for my clients, especially during holiday (gift certificate) seasons.

 

[Pete]

cell charge

THanks uncommon--ABMP members do get a discount, I just got a little flyer when I renewed. The cost and efficacy were my concerns--I like the money in my hot little hands lol No, seriously, I hate doing paperwork esp about $, so I haven't used credit cards in my private practice yet.
Any info and feedback on this service is much appreciated

 

[Dads boy]

I think that it takes an average of 3 days to see the money in your account. At first glance the discount perceneforum.xxxe seems higher than other processors, but there are no extraneous fees other than the monthly $9.99.

Its been a reliable service for me.

 

[Jushkie]

I did a search for "cellcharge" on this forum before I signed up. People were pleased with it. Yes, I got the discount because I'm an ABMP member.

 

[Lil Dvl]

I think that it takes an average of 3 days to see the money in your account. At first glance the discount perceneforum.xxxe seems higher than other processors, but there are no extraneous fees other than the monthly $9.99.

Its been a reliable service for me.

Bolding mine -- did you not get a notice at the end of '07 that they are adding a quarterly fee, I believe it's $18.99 per quarter? Check for that charge out of your bank account.

 

[Crystal?of?Iris]

The quarterly fee is $8.99, and is charged by VISA/MasterCard and is not a fee by CellCharge itself.

We use CellCharge, we do use the imprinter (so far haven't had very many "over the phone" sales- just one for a GC last year), and I quip that it's "old fashioned", but it saves in overhead while allowing us to offer the convenience of using a cc to our clients, and I also let them know that we shred our imprint receipts after everything's gone through so we don't keep their cc info (I make note of the authorization codes prior to shredding, of course.). So far, everyone has responded well to this approach. One client even actually TAUGHT me how to use the imprinter (hubby had previously been the one to use it)!

 

[harvard521]

I use ProPay and it costs around $60/year. I still use the manual imprinter since it seems like it takes a few minutes to go through the call prompts, and I'd rather not make people wait.