computer tech support

[ponderingincanada]

Computer Tech Support
Actual conversations with Tech Support at various computer and software companies.

A woman customer called the Canon help desk with a problem with her printer.
Tech support:Are you running it under windows?
Customer: "No, my desk is next to the door, but that is a good point. The man sitting in the cubicle next to me is under a window, and his printer is working fine."

Tech support: How may I help you?
Customer: I'm writing my first e-mail.
Tech support: OK, and what seems to be the problem?
Customer: Well, I have the letter 'a' in the address, but how do I get the circle around it?


Customer: Can't get on the Internet.
Tech support: Are you sure you used the right password?
Customer: Yes, I'm sure. I saw my colleague do it.

Tech support: Can you tell me what the password was?
Customer: Five stars...


Tech support: Your password is the small letter "a" as in apple, a capital letter V as in Victor, the number 7.
Customer: Is that 7 in capital letters?


Customer: My keyboard is not working anymore.
Tech support: Are you sure it's plugged into the computer?
Customer: No. I can't get behind the computer.
Tech support: Pick up your keyboard and walk 10 paces back.
Customer: OK
Tech support: Did the keyboard come with you?
Customer: Yes
Tech support: That means the keyboard is not plugged in. Is there another keyboard?
Customer: Yes, there's another one here. Ah...that one does work...


Customer: I have problems printing in red...
Tech support: Do you have a color printer?
Customer: Aaaah....................thank you.

Tech support: Click on the 'my computer' icon on to the left of the screen.
Customer: Your left or my left?


[font="arial, helvetica, sans-serif"]Tech support: "Okay Bob, let's press the control and escape keys at the same time. That brings up a task list in the middle of the screen. Now type the letter "P" to bring up the Program Manager."
Customer: I don't have a P.
Tech