Gift Certificate Add Ons

[KendrickWarren]

Just a question about add ons.  That is, when a client presents you with a g/c for thirty minutes and wants to add on another 30 minutes/60minutes, what do you charge?  Do you charge the difference or the full price for the extra 30/60 minutes?

 

[CLJC]

I charge full price for upgrades or add ons.If they have a certificate for a half hour massage and want to upgrade to an hour, I charge them for the difference.  $35 for the certificate and $30 for the add-on half hour.If they want to add on hot stone, they will have to pay the regular stone add on price.

 

[karen t]

Gift Certificate Add Ons

If someone has a gift certificate for 30 minutes, I charge my 30-minute rate to upgrade it to an hour. If I were to charge my full hourly price, it would make the gift certificate useless, they may as well keep the certificate and buy an hour, then come in later for another 30 minutes. As for adding on another service that is NOT on the gift cert, I charge the amount of the service.

 

[Roberta]

I'm a little confused by the way your question is worded.  Not sure what you mean by the difference or full price.  I think I know what you're asking, but not completely sure.  I will explain what I do and hopefully that will answer.  I charge $65 for a one hour and $40 for 30 minutes.  If the client with the 30 minute gift certificate wants to upgrade to a full hour,  I will charge them $25. It's a great deal for them.  So, I've been paid $65 for the one hour, $40 of it from the purchaser and $25 from the recipient of the g.c.  The only exception to this is if I have donated the gift certificate and the recipient won it at a raffle or something.  I will then charge the $40 for the upgrade.  I hope this info. helps.

 

[xxSexPotxx]

KneadedMassageSorry for the confusion.  My rates are:  $30/30min, $50/1hour, $65/90mins. Using a 30min g/c that is upgraded to a 1 hour or 90min massage as an example,  do I charge $30 for each  30 mins. added on to the g/c? Or, do I charge the difference ?  My dilemma is, that I have already built in a discount for the longer massages.

 

[Shikha]

I just charge the difference.  If someone has a 30 minute g.c., I assume that the purchaser paid $30 for it.  If the client wants to upgrade to a 90 minute, I would charge them an additional $35 (based on your rates), so that you are being paid $65 for the 90 minutes (your rate).  Where do you live?  $65 for a 90 minute massage?  I think I want an appointment!!

 

[M-Tri]

Gift Certificate Add Ons

Where do you live?  $65 for a 90 minute massage?  I think I want an appointment!!

You think I'm a bit to inexpensive

 I live in a small town in  California.  There's about 30-35K living here and they are mostly civil service/military.  I have to admit the average salary is probably 6 figures.

 

[Tofu]

When I sell a gift certificate, I write the dollar amount that the certificate is for - ex.  instead of 'your gift is a one hour massage' I enter 'your gift is for $60.00 toward any services offered'.  On the inside of the cert (it folds in half & opens to 11.5" x 5") I list all the modalities & durations (30 min/60min/90min, etc...) that are available. I also have space on my cert for gc policies...  cancellation/redemption info, etc.By listing the amt of the gift, not only does it let the recipient use the cert for any modality they want, but I also state that after one year from the issue date/date of purchase, that any pricing difference is up to the recipient, again, this is spelled out in my gc policy printed right on the cert.  Since I live in a state where exp. dates are illegal, this gives me the ability to charge more if someone redeens a cert three years from now & prices have gone up.Back to the original Q - If someone is interested in upgrading to a longer session/different modality, I charge them the difference i.e.  If the cert is for $60 and they want a $90 service, they simply pay the difference of $30.