I have continuously tried to video chat with my girlfriend, but have failed to do so. It gets as far as saying that it's starting, but then it fails in the end. I've been able to video chat with computers in the same house, but I can't when it's long distance. I know it's not the internet connection because I am able to video chat from the desktop @ home (hooked up on the same internet) to San Jose. Any suggestions on what to do?