A new client (referral) had an injury to her right foot and tip-toed for 2-3 weeks. She then reviewed severe pain in her left hip.
When I inquired as to the location of her hip pain, it was not in her gluteal area, nor was it in her psoas area ("hip pain" can cover a broad area). The area she pointed to was superior to the greater trochanter and midway between her ASIS and PSIS. She said that she had no joint pain and that it was definitely muscle pain.
She experienced no low back or abdominal muscle discomfort.
I tried working her mid-hip area (TFL?), glutes w/ rotation, her psoas, and stretched the entire hip area with her face down and face up. Worked both hips.
It seemed to me she was pointing to the TFL area, although now that I have consulted anatomy charts I wonder if she was pointing to an area posterior to the TFL.
She did not seem to get any relief from my work, and I am stumped and disappointed.
I am now wondering if the hip area was stretched and strained due to the tip-toeing and if I merely aggravated the condition and maybe I should have suggested rest instead of massage?
Prior to our session, she claimed to have no medical conditions that might be affected by massage. She did claim to suffer from migraines, although they were not bothering her at the moment and she took Advil for them when they occurred.
I kept the work very conservative due to the fact that she occasionally took Advil. During the massage she told me she had an "autoimmune condition" that occasionally caused cysts. I did not ask her which autoimmune condition she had because she seemed like she didn't wish to speak and I didn't want to bother her.
2 days after her massage, she claimed the pain was "worse than ever" and that she had a bruise in the area I had worked.
~What do you think caused her hip pain in the first place, and how would you have addressed the problem?
~How much Advil (dosage amount and frequency) would increase the likelihood of bruising, and how much pressure would be too much. I have been practicing massage for over 10 years, but have not had reviews of bruising.
~What do you do when someone discloses a medical condition after you have already worked on them?
~Any advice for how to effectively handle dissatisfied clients? I apologized sincerely and offered to provide referrals to other practitioners, and I carry liablility insurance, although I hope I never have to use it!
Thank you in advance!
When I inquired as to the location of her hip pain, it was not in her gluteal area, nor was it in her psoas area ("hip pain" can cover a broad area). The area she pointed to was superior to the greater trochanter and midway between her ASIS and PSIS. She said that she had no joint pain and that it was definitely muscle pain.
She experienced no low back or abdominal muscle discomfort.
I tried working her mid-hip area (TFL?), glutes w/ rotation, her psoas, and stretched the entire hip area with her face down and face up. Worked both hips.
It seemed to me she was pointing to the TFL area, although now that I have consulted anatomy charts I wonder if she was pointing to an area posterior to the TFL.
She did not seem to get any relief from my work, and I am stumped and disappointed.
I am now wondering if the hip area was stretched and strained due to the tip-toeing and if I merely aggravated the condition and maybe I should have suggested rest instead of massage?
Prior to our session, she claimed to have no medical conditions that might be affected by massage. She did claim to suffer from migraines, although they were not bothering her at the moment and she took Advil for them when they occurred.
I kept the work very conservative due to the fact that she occasionally took Advil. During the massage she told me she had an "autoimmune condition" that occasionally caused cysts. I did not ask her which autoimmune condition she had because she seemed like she didn't wish to speak and I didn't want to bother her.
2 days after her massage, she claimed the pain was "worse than ever" and that she had a bruise in the area I had worked.
~What do you think caused her hip pain in the first place, and how would you have addressed the problem?
~How much Advil (dosage amount and frequency) would increase the likelihood of bruising, and how much pressure would be too much. I have been practicing massage for over 10 years, but have not had reviews of bruising.
~What do you do when someone discloses a medical condition after you have already worked on them?
~Any advice for how to effectively handle dissatisfied clients? I apologized sincerely and offered to provide referrals to other practitioners, and I carry liablility insurance, although I hope I never have to use it!
Thank you in advance!