MMC Update (Part 2)

[Whoaaa33]

Following a less than flattering post about my experience at MMC (search Kierra), Harmony, the owner, took the step of replying on massageplanet and sending me a thoughtful private message.

It seems that Harmony stands by her MMC's satisfaction guarantee. For someone who doesn't buy extended warranties, I am skeptical of these "money back" type of deals.

Guess what? I was invited back to MMC for a session with my choice of one of two wonderful ladies. I enjoyed meeting another member of MMC staff today.

Give Harmony credit. She backs her promise. Plus, she is giving some extra mentoring to SPs to ensure they provide the best service they can.

It's good to have a forum where we can share the good and bad sessions out there. It's even better to have owners who take their business as seriously as Harmony does.

 

[jeansgirl40]

It's not even that hard....just look at his ONE other post!

Now, figuring out who this new mystery member of MMC staff you saw is....that could be difficult....well, maybe Harmony will tell us.

 

[Karla Reyna]

I agree Carson,

I have total respect for the way this Lady runs her business. I have yet to visit MMC but i do see a lot of positive reviews recently and that no doubt coincides with Harmony taking over. Any one in business can relate to customer service and it seems Harmony is determined to make MMC one of the finer establishments.

I'm a marketing guy and she has done a terrific job in marketing the business. This type of treatment will make me a client one day down the road. Well done Harmony!

I also agree with HB40, who is the mystery girl you seen? Could you have been so lucky as to see Harmony herself?