Hi Rachel,
You might never get them back again. But it would pay in future if you explain all about healing crises or detox when you get new patients. Tell them it's a good sign. And once those toxins are out of their systems, they're going to feel really great.
Even so, there are those who will take no notice, and still blame you or your treatment. Like the lady who bought a nutritional slimming programme from us a few years back.
She was hooked on sweets. And she had a domineering husband. So she would often claim to be feeling ill, so she could go to bed early. There she would munch her way through as many as 10lbs of sweets in one evening! But she made us promise we wouldn't tell her husband.
We warned her not to cut out all the sweets in one go, when she started her slimming programme. Advised her to gradually reduce her consumption over a period of weeks.
Did she take any notice at all? Of course not. She started on the programme on a Monday and cut out all sweets the same day. As a result she suffered severe headaches. So she went to her doctor and took the slimming products with her. Naturally she didn't tell him about the sweets. So he said it must be the slimming products that didn't suit her.
There's nowt so funny as folk!
But in warning them in advance, some may listen.