
"And then what we usually do is we give them the option of either putting hand sanitizer on right there of, if they need to use the bathroom, which is really common to do before a session anyway, that lets them wash their hands. Then they come back out to our waiting room and we escort them into their room, wherever our treatment room is. We do our intake with them, they keep their masks on, we keep ours on," Charmello said.