I have been there quite a few times. I like Susan and her massage. I've never had anything to complain about.
Her massage is quite good, and she has always treated me honestly and fairly.
I expect that some of the first-time visitors who go to see her because of the high praise she has received on this thread might be disappointed.
All this high praise might create some too-high expectations.
If you go there for a nice session, you'll probably be satisfied. If you're expecting a hot MILF, she might not be your type.