OK, I'm kind of a nube. So Guy7809409586 is Kelly, I'm guessing and she/they are fine with positive reviews on this forum but they get ONE negative review and they're all sanctimonious and ordering all you wusses to delete all your reviews??? Shit, this forum is FREE ADVERTISING!! You should be thanking us! You get a negative review- IMPROVE YOUR SERVICE! If you're operating a business- a hotel, dog grooming, car rental, garage- I don't care, people are going to talk about you person to person or on a forum like this. You start coming on the forum and tell us what we can talk about and what we can't, guess what? No more business!