i havent personally spoken to my client.
she called today to cancel her next apptmnt. she stated something didnt feel right after her last massage. She went to the DR. the next day who informed her she has a "misplaced clavicle" caused from the massage. This was 3 wks. ago. She has been getting PT. 3X a week.
I have seen her three times. I have given her the same massage each time per her request. She is in her 60's. I dont recall her saying anything amiss after her last apptmnt. I dont "work" on her hard, but she does enjoy a deeper, firm relaxing massage. I dont see how this could have happened. I do a little bit of arm stretches, but they are gentle pulls.
I feel so upset. Has this happened to anyone?
she called today to cancel her next apptmnt. she stated something didnt feel right after her last massage. She went to the DR. the next day who informed her she has a "misplaced clavicle" caused from the massage. This was 3 wks. ago. She has been getting PT. 3X a week.
I have seen her three times. I have given her the same massage each time per her request. She is in her 60's. I dont recall her saying anything amiss after her last apptmnt. I dont "work" on her hard, but she does enjoy a deeper, firm relaxing massage. I dont see how this could have happened. I do a little bit of arm stretches, but they are gentle pulls.
I feel so upset. Has this happened to anyone?