I had this situation once and the lady told me โ no daty this time, I didnโt showerโ . I had just showered in the room and she was helping me towel off, I was a regular at the spa so I asked if she would shower during my paid time, no problem as we had an hour. He again said that she did not wish to shower. I got dressed and told the manager the situation and I left.
I had not given the donation yet so I was comfortable leaving and discussing with the manager(owner) that I would return later in the day. I returned in the early evening to see the same lady and showered again, the lady entered and I asked her to shower as this was โnext timeโ. She again declined so I did the same as in the morning and told the manager and leftโฆthat was her last shift at the spaโฆ
Cheers