Sample Voicemail Greetings

[Dazaa]

In searching for voicemail threads, I found a lot of great samples scattered across many threads. I thought it might be helpful to put them all in one place. Here they are. Feel free to add more!

"Hi! This is Jackie. You have reached the answering machine at this time because I am either in with a client, or, I am out of the office on business at this time. Because your call is very important to me, PLEASE, rather than hanging up, select one of the following three options, so, that when I am able, I may better serve your needs. Press 1 to leave a message, schedule an appointment, or ask a question; press 2 to learn the hours for massage appointments and services offered; press 3 to learn about or to place an order for gift certificates. This message repeats after a short pause. If you are calling from a rotary dial phone, please leave your message after the repeat. Thank you for calling, and remember, MASSAGE WORKS!"

Here are two samples I have used:

Sample 1-
Thank you for calling . We offer therapeutic bodywork and massage sessions by appointment only, . Your call is very important so please leave your name and number after the tone and someone will return your call as soon as possible. You may also visit us at . Thank you for calling and have a nice day.

Sample 2-
Hello. You've reached . We can't come to the phone right now as we're either in session or away from the phone at this time. However, if you will leave your name, number, a brief message and any days or times that are more convenient for your appointment, we'll call you back as soon as we can do so. Thank you for calling and have a nice day.

My message is long, but I have alot of info to impart & especially love to include that we have instant gift certificates & appointment request features on our website.

My voicemail message is professional but short. I don't mention "out or w/client" as that's probably assumed, but I do say something like "Please leave your name and phone number, and I will call you back today." That way they know they'll get a prompt callback, it sounds a little different, and I *have* to check and call.

 

[Uncle]

We say "Thank you for calling North River Body Therapies. Please check out our website at http://www.blah blah blah.com for the answers to most of your questions. We are sorry we were unable to answer your call in person, but your message is very important to us. Please leave us your name, # and reason for call and we will be happy to get back to you as soon as possible."

If you do not have a website you could say..."Our office hours are (blah blah blah). If you are calling during business hours we are in session with a client.

How about your usual greeting, and "when I'm unable to take calls, I'm working diligently to help another client relax (etc). I return calls at 9, noon and 5PM daily, so please leave your name, number & which day or timeframe best suits you for your appointment. I'll be talking to you soon."Over the holidays last year I said "Remember that Massage Gift Certificates are the gift that fits every body. And we have a great bargain if you purchase a series package of 6. Give some away, and keep at least one for yourself!"

I think I will try the Success Beyond Work idea, where you say something like:"Thank you for calling ______. Today is August 3rd, 2004. We are open today, and we still have appointment times available at _:__ pm, _:__pm, and _:__pm. If you would like to be scheduled for one of these times, or to be scheduled for another day, please leave your name, number, and the time and day you prefer. Thank you and have a great day."

My voicemail message is boring but it does tell the client "I will return your call within 24 hours"I would get the people who would call repeatedly and get jumpy because they thought they could get a same day appt. This fixed that.

 

[Little Princess]

"You've reached Jeff Seforum.xxxg's Massage Therapy. I am located at Family Chiropractic on Hwy 365 behind Vacuum City. I am currently assisting clients at this time. If you leave your name, phone number, and a brief message, I will try to return your call within the hour. In the meantime, you can visit me on the web at http://www.jeffseforum.xxxg.com for more information. Gift certificates are available."

"Thank you for calling Living Well, the Comfortable Approach to Health. We ARE available today but are currently assisting in-house clients. Please leave your message and we will return your call within the hour. Thank you."

I say: "Hello! You have reached our names with business name. Please leave a message and one of us will get back to you as soon as possible. Or try my name on her cell phone at my cell phone number. If you have questions or would like to buy a gift certificate, please visit my website at my web address. Thanks and have a great day!"

"Hi. You’ve reached Caring Palms Massage and Reiki in Neptune Beach. We’re not able to take your call at the moment, but your call is important to us. Please leave your name and number, and we will get back to you as soon as possible. Take care. May light be with you."

 

[Kristina_UK_1999]

Would anyone else like to add theirs?

 

[rescue member]

I've been tormenting myself with this until I can get voicemail options set up. Here's my current:

You've reached Breathe Bodywork. We offer therapeutic bodywork and massage sessions by appointment only, Monday thru Saturday. You can also leave a message for Optima Clinic.

Please leave your name, number and reason for calling, and we will get back to you as soon as possible. You may also wish to visit our website at http://www.breathebodywork.com for additional information, instant gift certificates or to email to request available times.

Many thanks to the samples listed here. It really helps!

 

[moondog]

I know from personal experience, it a message is to long, I don't listen and just wait for the beep. :

Mine says"

You have reached Tiffany, MT and Shiatsu practitioner. To schedule and appt or if you have any questions, please leave a message and I will return your call ASAP. Thank you.

 

[Pompal 09.]

Just wanted to add a nice message that works, for when you go out of town.

You've reached name of business.

We offer massage therapy & other types of work if you offer it sessions.

Please note that unless you are already booked into our schedule, our next avaliable appointment(s) will begin on day of week, month and date .

If you will please leave your name and phone number after the tone, someone will return your call on or before day of week, month and date.

Thank you for calling and have a nice day. 8)

 

[Pompal 09.]

Hello and thanks for calling, you've reached Amy Bean, Licensed Massage Therapist and BodyWise Massage and Healing. To bypass this message please press the pound key.

My office is located at xxxxx xxxxx xxxxx. My rates for massage and reiki are $65 for 60 minutes and $90 for 90 minutes, I also offer vegan European Facials and gift certificates.

Please leave your name and number and I'll get back to you as soon as I'm able. Have a wonderful day, and take a deep breath.

What I have found is that people who call regularly don't want to listen to the same message, so the bypass prompt is very appreciated. Newbies get the basics of where I'm located and what my rates are (two common inquiries), and many people appreciate the reminder to breathe. In fact, most newbies who call comment on it immediately and all feedback has been positive.

 

[mellexry]

Great Suggestions!

This is a great line of information.

Mine reads something like:

You've reached _________________. Please leave a message.

I too agree that voicemails which are too long tend to leave the listener tuned out. But, I think I could add a bit more information!

Thanks,

 

[BFF]

MIne is: Thank you for calling (name of business) As a courtesy to my clients I do not answer the phone during treatments, however your message is very important to me . Please leave your name , number and a brief message and I'll get back to you as soon as possible . Please wait for the beep and have a great day. It is exactly 20 seconds long.
P.S. to all therapists when you record your message, smile . The message sounds so much better.

 

[Bluenash]

Another tip on messages, no matter what they are, have a trusted friend call and listen.
I kept getting comments from close friends about how 'down' or 'tired' I sounded.
Finally by pretending to be talking to someone, I got one that sounds upbeat and happy!
this is a nice thread.thanks to all the contributers.

 

[meerkat]

"Feel Fine in 2009! Regular massage and yoga therapy is essential to
your healthy lifestyle. You have reached Sandy at Integrity Bodywork & Wellness. Please leave your name and number and your call will be returned within the hour. Thank you, and Have a Great Day!"

 

[tillyinwonderland]

MIne is: Thank you for calling (name of business) As a courtesy to my clients I do not answer the phone during treatments, however your message is very important to me . Please leave your name , number and a brief message and I'll get back to you as soon as possible . Please wait for the beep and have a great day. It is exactly 20 seconds long.
P.S. to all therapists when you record your message, smile . The message sounds so much better.

I like yours. Mine is similar to yours. I hate long messages, and if I'm in a hurry I tend to hang up on them and try back later rather than leaving a message. I feel if there are people out there like me, then I would like to keep my VM greeting short, simple and to the point, rather than long, detailed and dragging on and on...

 

[Rubicon-Raumz]

Sample Voicemail Greetings

I thought about how some people like to listen to the long messages, it helps them develop an opinion about you. Plus it'll help build rapport and trust. So this voicemail I use is for people that like long AND short messages.

"Hi, thanks for callings , if you would like to leave a message regarding future appointment, you may press " ^ " at any time during this message. If you would like to learn more about me, my services, and what massage can do for you, then please stay on the line. "

You can add whatever after that. Just an idea

 

[BetapegLLC]

Sample Voicemail Greetings

Might I also add a suggesting, maybe playing some soft new age type music in the background, or something along those lines?

And from a psychological standpoint, if you say "I will TRY to get back to you." Your ultimately setting yourself up for failure. It's imposing that there is a possibility you MIGHT call them back. I know this is deep but our subconscious considers these things even if you don't realize it.

Just like, if you "try to lose weight", I can guarantee you, your NOT losing weight, and even if you do, it won't be much for long. I studied hypnosis and persuasion, conversational skills and the likes. Building rapport is a must. To you, your working, helping, making money, etc. To them, they don't know you. Don't know anything about you, who you are what you do, if your legit, a pedophile, thief, nothing. So the voicemail essentially in my opinion, rather important.

But eh, what does a 21 year old massage therapist know, ha ha

 

[Angelique]

Sample Voicemail Greetings

One thing we started last year was adding a service guarantee for when we would return messages. We decided we'd return all calls (during business hours) within 30 minutes, and so we added something like:

You've reached so-and so. We're with clients or on the phone, but don't worry, we return all calls during business hours within 30 minutes.

The real message is a little longer and smoother, but that's the basic idea.

The reason is that the times when I'm a client, I always find it troubling to leave a message with a business - particularly when it's about health - and not know when (or if!) they're going to get back to me. For us, it's a way of saying, "Don't go elsewhere!"

Thirty minutes might not work for a lot of solo practitioners - you might need longer - but the idea is to not just say, "Your call is important," but to prove it.

 

[BOMSR]

Sample Voicemail Greetings

One thing we started last year was adding a service guarantee for when we would return messages. We decided we'd return all calls (during business hours) within 30 minutes, and so we added something like:

You've reached so-and so. We're with clients or on the phone, but don't worry, we return all calls during business hours within 30 minutes.

The real message is a little longer and smoother, but that's the basic idea.

The reason is that the times when I'm a client, I always find it troubling to leave a message with a business - particularly when it's about health - and not know when (or if!) they're going to get back to me. For us, it's a way of saying, "Don't go elsewhere!"

Thirty minutes might not work for a lot of solo practitioners - you might need longer - but the idea is to not just say, "Your call is important," but to prove it.

I wish I could do that, but I am at a place in my business where I am big enough to really NEED a full time receptionist, but small enough that I can't afford to pay one. There are 2 days a week I am so busy that I can't return calls until the end of the day. I know that hurts, but short of having my neice take calls 3 days a week, 3 hours a day (which is all I can pay her for) there's nothing else I can do at this time. My son is really building though (at least one a day and usually 2 a day) Yay! So first thing on our list when he's steady like me, is a full-time receptionist so I can have ppl come in anytime and check out the retail as well as buy certificates and make appts.

 

[Massage Therapist dubai]

Sample Voicemail Greetings

I wish I could do that, but I am at a place in my business where I am big enough to really NEED a full time receptionist, but small enough that I can't afford to pay one. There are 2 days a week I am so busy that I can't return calls until the end of the day. I know that hurts, but short of having my neice take calls 3 days a week, 3 hours a day (which is all I can pay her for) there's nothing else I can do at this time. My son is really building though (at least one a day and usually 2 a day) Yay! So first thing on our list when he's steady like me, is a full-time receptionist so I can have ppl come in anytime and check out the retail as well as buy certificates and make appts.

Hi Sandra,

Would it be worthwhile to have some reception coverage for just those two days that you can't return calls? I've always found part-time to be a better starting point for admin help.

We've found that only about a third of callers leave a message, which means that we lose bookings when we can't get the phone. Having someone there in the busy times almost always meant they could fill an empty slot that might have gone unused - that usually meant the receptionist paid for themselves in no time. The minute we were busy enough to not be able to get the phone was the minute that it made financial sense to have help.

Anyway - just a thought. For me, the real secret of voicemail is to do everything you can to not use it. Sometimes you gotta, but if you can minimize it, I think it pays off.

 

[Captain Awesome]

Sample Voicemail Greetings

I know you are right, but I am in a 'stuck' position right now to do anything about it. It will come around though and I'll be able to get someone to fill in those gaps soon. God's teaching me patience...

 

[hobojo]

Sample Voicemail Greetings

Hi this is Jessica Weagle and the office of Deep relief massage therapy. If you are calling to book an appt. or to purchase a gift card please go to my web site http://www.deepreliefmassagetherapy.com and in the top right hand corner you will find the book now and instant gift certificate link.

You can also become a fan of deep relief massage therapy on facebook for your chance to win a free one hour session.

Otherwise please leave me a message and I will return your call as soon as I can