I Have been to enigma spa numerous times and every time i went i was treat nicely by both the staff and attendant. ( i usually always saw the same girl there.)
Granted utopia has just opened and i haven't had the opportunity to see all the girls the few times i have been there i have no beef, I even got a free room fee on the weekend.
I can see what pure joker is talking about, myself i stopped going to utopia and started going to other spas specifically for the reason of bad attitudes and letting the girls run the spa, but i don't see it here..... so far that is.
In short, i am giving it a few more chances. So far i have been very impressed with the staff there. I think that having to weed through a few bad attendants to get too some good attendant is worth it.. IMHO And if things turn sour like utopia did before, i can always just leave never too set foot back again and watch itself implode once again..