I texted to book a massage last week. They replied that Ava, lily, cici, and cherry were available. I booked Ava for 60 mins. Was led to the room and Ava came in and she seemed very nice and attractive. At about the 30min point, which was around noon, I could here a few customers enter. She rather abruptly said she had to get some hot towels. I was thinking it's a little early to get wiped down for the flip? "She" returned and placed the wet hot towels on my back, and then began pressing around and massaging through the towels. It seemed like, "she" was just killing time til the flip? At the point I flipped, I was a little taken aback, because Ava suddenly looked allot like Olivia? I did doubt myself thinking maybe the masks are confusing my visual perception? I asked, "you're Olivia?", she suddenly acted like she didnt understand the question, and mumbled something. This was my first bait and switch experience, and happened midway through a massage. I am a 1 strike and your out rule person. The irony is that I would have chosen Olivia if she was available, because I had seen her a few times, and thought she was great. She must have changed her name lol. Too bad, as over the last few months I was becoming a regular there.