RAW and I have communicated through a few PMs and he was appreciative of my efforts to put things right/apologise, and he sees no need to withdraw the post, although I am quite willing to ask the mods to do it, if I knew how?
More to the point is the fact that after his initial "angry" e-mail which I quite understand because it appears that this mistake has happened quite frequently, he also apologised for his e-mail. Now in my mind, that speaks volumes about the man, and the fact that he was probably at his wits end.
He also explained what he has had to go through in order to keep the touts away from two of his clubs, whilst compromising his position and allowing them in his others. When the police are indirectly/directly involved in the tout business, then although he has compromised his position somewhat, he is very brave (in my opinion) to stick by his principles, knowing who is behind this whole thing.
On another note, he fears for his safety because of the action he took with regard to a tout selling an illegal substance in his bar. Sticking by what he believes, or least coming up with a workable solution, I think he deserves all the business we can possibly give him, and I for one will be paying a few visits with friends of mine over the coming weeks.